Privacy & Cookie Policy
Effective Date: May 25, 2018
This privacy policy extends only as far as the services we provide and are controlled by us. We have links to sites for controlled by other organizations and our policy does not extend to those sites, sites like facebook.com, twitter.com, linkedin.com etc.
Summary
We are as concerned about your privacy as we of our own privacy. We will never intentionally share your information with any other party except as is required by law or to accomplish the task you have requested us to perform. These tasks may include selling your property, purchasing your property, setup lending options, or bringing solutions to circumstances related to the previously mentioned tasks. we will never sell your information. You may at any time request a copy of the information that we have collected from our forms. You may also request that we remove all of the data pertaining to you personally. Please allow for up to 72 hours to complete your request. Submit your requests to privacy@realoptionsps.com. By using the site and fill out any of our forms, you are consenting to this privacy policy.
Cookies
We also use cookies on our website for the purpose of making your visit to our site most pleasant useful. The following table shows the type of cookies we may use, their life span, and their purpose. For more information about what cookies are please visit http://www.whatarecookies.com/.
We also use Google Analytics in which Google uses their own cookie.
Type of data we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect the data
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, email address and information about your property. Your personal information will be used for the specific reasons stated above only.
Why we collect the data
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
How we store, use share, and disclose this data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We also store some collected data in Google Docs, and Realeflow CRM.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
You may withdraw your consent
If you don’t want us to process your data anymore, please contact us at privacy@realoptionsps.com or send us mail to: 12223 Highland Ave., #249, Rancho Cucamonga, CA 91739.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
For questions about our privacy policy
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at privacy@realoptionsps.com or send us mail to: 12223 Highland Ave., #249, Rancho Cucamonga, CA 91739.